Direct Primary Care is a healthcare model where families pay a simple monthly membership instead of using insurance for routine care. This allows your child’s provider to spend more time with your family, provide direct communication, and remove many of the barriers that exist in traditional healthcare systems.

This model allows us to provide thoughtful, relationship-based pediatric care with more time, easier access, and better communication. It helps families receive care earlier, avoid unnecessary urgent care or ER visits, and build a trusted, long-term relationship with their provider.

Insurance is designed to cover major medical events, not personalized primary care. A Balanced Kids membership provides benefits that traditional clinics often cannot offer, including: • Direct communication with your child’s provider via text and phone  • Same-day or next-day appointments when available  • In-home visits for many types of care  • Longer, unrushed appointments  • Personalized guidance from a provider who truly knows your child Many families keep their insurance for emergencies while using Balanced Kids for day-to-day pediatric care and support.

No. Balanced Kids offers membership care as well as à la carte services. However, members receive the greatest benefits including direct communication, priority scheduling, and reduced visit costs.

Yes! Families are welcome to use our services even if their child has a primary care provider. Balanced Kids is designed to provide affordable, convenient care that supports your family's needs. Especially when your regular clinic is unavailable or hard to get into. We offer: - Same day sick visits- Virtual or in-home - Comprehensive Well Child Checks at home - Physical exams- for school, sports, camp, etc at a designated location - Plant Wellness Consultations- for natural plant-based support virtually You do not need to change doctors to use our services. We are happy to provide after visit summaries you can share with your child's healthcare provider to keep your care team connected. Please note: In some cases, especially when we are discussing plant-based therapies or supplements, we may ask for relevant medical history, medication lists, or provider documentation. This helps us ensure safe, informed care and prevent medication interactions or contraindications. Our mission is to make pediatric care more supportive, personalized, and convenient while honoring the whole child and their family.

No, but it feels like it. Concierge medicine typically involves physicians who continue billing insurance while also charging high annual fees for enhanced access.

In many ways, yes. Balanced Kids members have direct access to their provider through text messaging and phone calls when concerns arise. This allows families to ask questions, receive guidance, and determine if a visit is needed. Instead of waiting days for an appointment or sitting in urgent care, you can reach your child’s provider directly and get answers quickly.

The Telehealth Care Kit is provided to members and it includes items such as a thermometer, pulse oximeter, ear camera, and rapid tests for strep, flu, and covid. With these tools available, many concerns can be evaluated quickly and safely is we are not able to make a same day in person visit.

Members can reach out any time by text or phone for guidance, even outside typical clinic hours. Having direct access to your provider often helps families avoid unnecessary urgent care visits.  When your child is sick, they will be placed on the Get Better Soon List. This means Dr. Sarah will continue to reach out throughout the duration of your child’s illness to provide continued support and ensure your child’s healing. ***It is important to know that Balanced Kids does not provide emergency care. Should an emergency occur, call 911 or go to the nearest emergency department.